How coaching can be used to improve performance?

A coach can help a leader identify skills to be developed, key strengths, and strategies for improvement. Coaching can focus on achieving goals within a leader's current job or on moving in new directions. Executives who fail can also benefit from coaching to improve performance. On-the-job coaching requires leaders to provide clarity by discussing and reviewing the gap between performance expectations and actual performance with employees.

This requires providing detailed examples of alternative behaviors that employees can try in different situations. When empowering employees to improve their performance, it's not about telling them what to do in every possible scenario, but about giving them clear feedback that will help them identify the ideal solution. At the same time, regular training causes employees to pay attention to performance issues when they are younger. Your feedback as a coach helps the employee correct these problems before they become a significant decline in her performance.

Coaching, in its simplest form, means training, mentoring, or giving instructions. It's an excellent skill that can be used to improve growth and performance, as well as to promote individual responsibility and accountability. Performance coaching is an ongoing process that helps build and maintain effective relationships with employees and supervisors. Performance coaching can help identify an employee's growth, as well as plan and develop new skills.

Using their training skills, supervisors assess and address the development needs of their employees and help them select diverse experiences to acquire the necessary skills. Supervisors and employees can work collaboratively to develop plans that may include training, new tasks, job enrichment, self-learning, or job details. More than 70 percent of trained employees foster better relationships with their co-workers and more than 80 percent feel more confident in their ability to produce the desired results. The objectives of performance counseling and feedback are to help managers improve the productivity of their employees, develop and improve employee performance capacity, and correct underperformance.

Together, coaches and team members assess potential risks and establish accountability for the commitments they make. The coach describes current unwanted performance-related behavior that is observable, measurable, non-judgmental, and that can be changed. Employees feel better prepared to face challenges and contribute more to the team through honest coaching conversations. Coaching is an effective tool that managers can use in their efforts to help employees succeed and, especially, to help employees increase their skills and potential opportunities for promotion or lateral transfers to more interesting positions.

Before concluding the training session, you and the employee should agree on a time to meet and discuss progress. The goal of coaching is to work with the employee to solve performance problems and improve the work of the employee, the team and the department. Employee coaching addresses performance objectives and helps unlock the potential of each person. Leaders who provide effective training give people a road map for how to apply what has been discussed in the workplace.

This innovative approach to solving performance problems presents a training model and creative training techniques for managers to use in developing a supportive environment...

Don Demattia
Don Demattia

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