Coaching is a communication process used to encourage and support employees to develop and apply knowledge, skills and abilities. Using a “coach” approach means intentionally using the transferable elements of coaching in any conversation to promote learning and development. Recognizing that training a group is significantly different from training individuals, Hall addresses the many challenges of group dynamics. In Coaching for groups and teams, Hall (201) reminds us that training a group is not the same as training several individuals.
At Creative Results Management, I offer a professional-level training program approved by the International Coaching Federation (ICF). Whether readers are new to the topic or experienced professionals, Thomas and McLeod offer essential information about the developing field of performance training and the coaching journey.