Workplace coaching is a powerful tool for unlocking potential and improving performance. It is a two-way communication process between an employee and their coach, which focuses on identifying areas for improvement, reinforcing strengths, and setting performance goals. It is distinct from traditional management systems, as it allows leaders to communicate immediate changes or actions that employees should take to improve their individual, team, and organizational performance. Coaching has been proven to have a positive effect on self-confidence, well-being, and work performance.
When a manager receives professional training, their team members also benefit from the mentoring, leadership development, and coaching culture that the manager brings to the organization. Training employees in the workplace to achieve performance, rather than managing them, makes them more engaged with their work. A manager must recognize situations that require training and those that require a different approach. Job coaching, employee coaching or business coaching is continuous two-way feedback between the employee and the coach with the intention of working on areas of improvement and reinforcing strengths to maintain the progress of the employee's performance.
In recent studies of coaching sessions with BetterUp members, it has been revealed that there are certain methods for delivering reliable results for all types of people. When used in the right situation at the right time, workplace coaching can make life easier for a manager. The best coaches communicate in a way that encourages people to remain open to training and willing to take action based on feedback. The coach provides a committed experience, bringing insight, perspective and a growth mindset to the coaching relationship.
Managers and leaders engage their employees in formal “seated training” sessions or informal “on-the-go” sessions. Once the coach and employee agree that the action plans are truly INTELLIGENT, document the training session, commit to the action plans, and monitor the employees' progress. Coaching is an effective leadership strategy that can help managers understand how to engage employees, develop their strengths and set clear expectations through daily conversations. Employee training forms that are easy to use and customized according to company needs will be great tools for employees and coaches to document and monitor employee progress.